Terms of Service
Welcome to Bonez Treats. By accessing or using our website (boneztreats.com), you agree to be bound by the following Terms of Service (“Terms”). If you do not agree with these Terms, please do not use our website or purchase our products.
These Terms apply only to customers located in the United States.
1. Eligibility & Use of Site
By using this website, you confirm that:
- You are at least 18 years of age
- You are located in the United States
- You are legally capable of entering into a binding agreement
You agree to use this site for lawful purposes only and not to violate any applicable laws or regulations.
2. Products & Intended Use
Bonez Treats sells natural dog chews and treats intended for canine consumption only.
All products:
- Are not intended for human consumption
- Must be given under supervision
- Must be selected appropriately based on your dog’s size, age, and chewing behavior
Bonez Treats is not responsible for misuse of products or failure to follow usage and feeding guidelines.
3. Orders & Payments
All prices are listed in U.S. dollars (USD).
We reserve the right to refuse, cancel, or limit any order at our discretion, including orders that appear fraudulent or violate these Terms.
By placing an order, you agree that:
- Payment information provided is accurate and authorized
- You are responsible for all charges incurred
4. Shipping
Orders are processed and shipped from Fresno, California.
Shipping timelines provided are estimates and not guaranteed.
Bonez Treats is not responsible for:
- Carrier delays
- Lost or stolen packages marked as delivered
- Incorrect shipping information provided at checkout
Please refer to our Shipping Policy for full details.
5. Refunds & Returns
All refunds, replacements, and order issues are handled in accordance with our Return Policy, which is incorporated into these Terms by reference.
For safety and hygiene reasons, opened or consumed dog treats are not eligible for return.
6. Disclaimer of Warranties
All products are provided “as is” and “as available.”
Bonez Treats makes no warranties, express or implied, including but not limited to:
- Merchantability
- Fitness for a particular purpose
- Compatibility with your dog
Natural products may vary in size, shape, color, and texture. These variations are normal and not considered defects.
7. Limitation of Liability
To the fullest extent permitted by U.S. law, Bonez Treats shall not be liable for any:
- Direct or indirect damages
- Injuries to pets or persons
- Allergic reactions or adverse effects
- Losses resulting from misuse or unsupervised consumption
Your sole remedy for dissatisfaction with a product is limited to replacement or refund as determined by Bonez Treats.
8. Indemnification
You agree to indemnify and hold harmless Bonez Treats, its owners, employees, and affiliates from any claims, damages, or expenses arising from:
- Your use of the website
- Your purchase or use of products
- Violation of these Terms
9. Intellectual Property
All content on this website, including text, images, logos, branding, and design — is the exclusive property of Bonez Treats and may not be copied, reproduced, or used without written permission.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of California, without regard to conflict-of-law principles.
Any disputes shall be resolved exclusively in the state or federal courts located in California.
11. Changes to These Terms
Bonez Treats reserves the right to update or modify these Terms at any time. Changes will be effective immediately upon posting to the website. Continued use of the site constitutes acceptance of the revised Terms.
12. Contact Information
If you have questions regarding these Terms, please contact us at:
