Bonez Treats specializes in all-natural chews made from a single, clearly identifiable ingredient. We focus on functional chews that support dental health, joint mobility, mental enrichment, and natural chewing behaviorm, without fillers, artificial preservatives, or unnecessary processing.
Frequently Asked Questions (FAQ's)
1. About Bonez Treats
Dogs are instinctively wired to chew. It supports their mental health, dental hygiene, and overall wellbeing. Born to Chew is our philosophy: respecting that instinct by offering real chews made the way nature intended.
Our products are prepared using responsibly sourced ingredients and shipped from our facility in Fresno, California.
2. Ingredients & Nutrition
Yes. Each product is made from one animal-based ingredient, with no fillers, binders, or artificial additives.
No. We never use rawhide.
Many dogs with sensitivities do well on single-ingredient chews. We also offer alternative protein options like duck for dogs sensitive to chicken or beef. Always consult your veterinarian if your dog has severe allergies.
No. Our chews are grain-free and contain no artificial preservatives or additives.
3. Safety & Feeding
Some products are suitable for puppies over 4–6 months, depending on the chew. Always choose the appropriate size and texture for your puppy’s age and chewing strength.
Yes. Always supervise your dog while they are enjoying any chew or treat.
Treats should make up no more than 10% of your dog’s daily caloric intake. Long-lasting chews are best given occasionally, while lighter treats may be offered more frequently.
Remove the chew immediately. Always select the correct size for your dog and discard small end pieces to reduce choking risk.
4. Dental & Health Benefits
Yes. Many of our chews provide natural abrasion that helps reduce plaque and tartar buildup.
Yes. Our chews are fully digestible when used properly and under supervision.
Many dogs with sensitivities do well on single-ingredient chews. We also offer alternative protein options like duck for dogs sensitive to chicken or beef. Always consult your veterinarian if your dog has severe allergies.
5. Orders & Shipping
Orders are processed within 24 hours, excluding weekends and holidays.
All orders ship from Fresno, California.
Delivery typically takes 3–5 business days after shipment, depending on your location and carrier.
Yes. A tracking number will be emailed to you within 24 hours after your order is processed.
Yes. We offer free shipping on all U.S. orders over $50 (before taxes and discounts).
7. Accounts & Support
We guarantee the quality of our chews at the time of shipment. If there is an issue with your order, contact support@boneztreats.com with your order number and photos for review.
For health and safety reasons, opened or consumed treats cannot be returned.
Contact us immediately with photos of the damaged product and packaging so we can assist.
Once a package is marked delivered, Bonez Treats is not responsible for lost or stolen packages. Please contact the carrier directly.
6. Refunds & Returns
No. You can check out as a guest, but creating an account allows you to track orders more easily.
Email us anytime at support@boneztreats.com and our team will be happy to help.
